Finally I get an email update at 6:00PM on the dot, stating not only that it wasn't going to be delivered today, but that it had taken 6 hours to move from the last "in transit" location, to a facility a literal 10 minutes drive down the road from the 9AM "in transit" location, and that it's now not being delivered until Monday. It was "In Transit", so I figured it needed to make its way to a FedEx facility of some sort, so I patiently waited for an email update saying it was scanned at the facility.ĥ:48pm, I'm starting to get a bit frustrated since there hasn't been a single update saying it was scanned at a facility, out for delivery (wishful thinking, at that point), or anything of the sort. So, when I woke up at 9AM, the package was a little less than 40 minutes north, heading away from my house at 10AM. ![]() It's an important package for me, so I made peace with the fact I'd probably need be sitting at home instead of utilizing my Friday to get other things done, since I've seen so many stories of "missed deliveries". The last UPS delivery e-mail I received had a link to a driver location feature.So, I spent the larger part of the day sitting at home waiting for my package to be delivered. The last time this happened, the note was “could not find secure place to leave package” which was strange considering a) people were home, b) No driver in the history of amazon has used this as a no-delivery excuse at my address and c) it was logged at 10:45 PM (amazon states that their latest deliver attempt is 9:45 pm.) In my experience, Amazon is the weakest and least reliable of the delivery services and, on several occasions, logged “Delivery attempted & unsuccessful” for various reasons when I greatly suspect the real reason was that it was late and the driver wanted to record an attempt rather than the fact that they simply gave up. I would very much appreciate info on how to access this. Not when it will reach you, just how many ahead. It will tell you that it is five stops away or that you’re next, for example. I’d think they should be able to give you a say… 3-4 hour window.Īmazon’s own delivery service will often show you on a map where the truck is when it gets near you. I do agree that they can do better than something as vague as “Wednesday by 8 pm”- that’s cable company style vagueness. ![]() UPS End of Day and PLD submitted electronically. For FedEx shipments, only Ground and Home Delivery (domestic) will be included on EODs. ![]() ![]() Review the list in the Details by Carrier section to see your carriers end of day requirements, or contact your carrier for more details. Giving you a more vague end-boundary or window allows for some of those sorts of events to occur and still meet the condition, while saying “Between 3:30-3:45” gives no slop whatsoever. Not all carriers require you to submit an End of Day form or Manifest. Or if they have a hard time finding a given address (it happens). Or if the driver has to go into an apartment complex office and wait on someone to sign something. I bet it’s that, combined with some degree of variability- what happens if there’s a wreck, or the driver REALLY has to go to the bathroom, or some other unexpected event that might take 10-15 minutes. I also suspect that careful market research has shown customers are happy when they consistently receive packages at or before a (somewhat vague) promised time, whereas they are quick to complain when a package estimated to arrive at 3:45 pm actually arrives at 4. I suspect that internally they can easily predict delivery time within 15 minutes or so.
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